Come along and enjoy breakfast with guest speaker and current parent, Michael Oates who will lead a discussion on innovation and staying ahead in business. Michael is General Manager - Portfolio Strategy and Innovation at Australia Post. He will talk about how disruption has led Australia Post to drive long-term sustainable growth through innovation. He brings with him a wealth of experience as a Senior Strategic Executive for over 20 years across Oceania and South East Asia.
Michael is an experienced negotiator who focuses on building long-term, multi-level customer relationships. His priority is always positioning the customer as central to every role - something he does from building high-performance teams in supportive work environments.
No matter how big or small your business is, customer service is always a priority. Michael will share his knowledge on how to achieve this with innovative practices.
Date: Thursday 19 September
Time: 7am for networking | 7.30am official start
Venue: Marcellin Functions Room
Cost: $35 per person | $25 Members | $25 Students